TERMS
Car Wash Membership Terms of Service: Oceans Express Car Wash
These Terms of Service (“Terms”) are entered into by and between you and Ocean Express Operating LLC, a Delaware limited liability company (“Company”), the operator of Oceans Express Car Wash, and its affiliated entities (“Affiliates”). These Terms govern your use of any car wash membership services provided by the Company or its Affiliates.
Membership Subscription
By subscribing to our Car Wash Membership, you authorize Ocean Express Operating LLC to automatically charge your credit card each month on the anniversary date of your initial purchase. This subscription will continue until you cancel it by submitting a request through our website's cancellation form, with at least three days' notice before your next billing date. Memberships are billed in advance on a monthly basis and are non-refundable. Partial-month refunds, credits, or proration will not be provided for cancellations made after billing. Applicable sales taxes and regulatory fees may be added to the membership price as required by law.
Promotional offers or trial periods are limited to one per vehicle. At the end of a promotional period, your membership will automatically convert to a paid subscription unless canceled in advance.
SMS and Email Communications
As a member, you may opt-in to receive promotional alerts, updates, and important communications via SMS and email. By opting in, you consent to receive recurring automated messages to the phone number and email address you provided. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You can opt-out at any time by sending "STOP" to the short code for SMS or by following the unsubscribe link in emails.
Privacy Policy
We are committed to protecting your privacy. Personal information such as your phone number, email, full name, address, and vehicle description will be used strictly in accordance with our Privacy Policy to administer services and will not be shared or used for any other purposes.
Changes and Cancellations
Members can manage their accounts online to discontinue, pause, or change plans (limit one membership level change per 90 days) and update payment information. Requests to cancel or modify memberships must be made with sufficient notice as outlined above. Ocean Express Operating LLC reserves the right to modify, suspend, or cancel memberships at any time.
Usage Terms
Membership is valid for one registered vehicle, per the license plate or vehicle details on file, and is not transferable. Memberships may not be shared between multiple vehicles, individuals, or households. Any attempt to misuse or fraudulently access membership benefits may result in immediate termination without refund. Membership services are available only during posted business hours, and availability may be affected by weather, maintenance, holidays, or equipment outages. Ocean Express Operating LLC reserves the right to close without prior notice.
Limitation of Liability
To the fullest extent permitted by law, Ocean Express Operating LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the membership services. Our total liability shall not exceed the amount paid by the member for the month in which the claim arose.
Disclaimer of Damage and Availability
Ocean Express Operating LLC is not responsible for damage to vehicles resulting from pre-existing conditions, aftermarket accessories, or failure to comply with posted vehicle restrictions. Service availability may be limited during peak times or adverse conditions.
Dispute Resolution
Any disputes arising under or related to these Terms of Service shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. Members waive any right to bring claims as part of a class or collective action.
Force Majeure
Ocean Express Operating LLC shall not be liable for any delay or failure to perform services due to events beyond its reasonable control, including but not limited to natural disasters, labor disputes, war, governmental actions, pandemics, or equipment failure.
Terms and Conditions
We reserve the right to update or modify these Terms of Service at any time. Material changes will be posted to our website. Continued use of the membership after changes are posted constitutes acceptance of the revised terms.
Contact Information
For assistance or to manage your membership, please visit
https://www.oceancarwashtx.com/ or contact our Customer Success Center. For SMS or email communication preferences, you may opt-out or contact us as detailed in the communications sent to you.
By subscribing to our Car Wash Membership and opting into SMS and email communications, you agree to these Terms of Service and acknowledge that you have read and understood our Privacy Policy.